Desi46 Privacy Policy

1 Introduction & Scope

desi46 One of Bangladesh's most popular online gaming and betting platforms. We believe that protecting your personal information is a core part of our responsibility. This Privacy Policy ("Policy") explains what types of data desi46 collects, how that data is used, and the steps we take to keep your information safe.

This policy applies to the following:

• All individuals using the desi46 website and mobile application.
• Registered members and account holders.
• Any individual accessing desi46 services from any device or platform.
• Anyone who contacts us through customer support.

Please read this policy carefully. If you have any questions, contact our support team. Continuing to use desi46 means you have fully accepted this privacy policy.

2 What Information We Collect

desi46 Only the information necessary to provide you with the best possible service is collected. The data we collect falls into two categories:

Directly Provided Information:

• Identity Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Mobile number, email address, current residential address.
• Financial Information: Payment method details (Mobile Banking/Nagad number, bank account information). We do not store full card numbers or PINs.
• KYC Documents: A copy of your National ID, passport, or driving license.
• Support Contact: The content of messages you send via live chat or email.

Automatically Collected Information:

• Device Information: Device type, operating system, browser version.
• Log Data: IP address, login timestamps, features used, session duration.
• Gaming Data: Bet history, game preferences, transaction history.
• Cookie Data: Browsing preferences and session-related information (see Section 6 for details).

3 How Information Is Used

desi46 Collected information is used for the following purposes:

We never use your data beyond the purposes stated above. If we ever need to use your data for a new purpose, we will obtain your consent beforehand.

4 How Long Data Is Retained

desi46 Your data is retained only for as long as necessary or legally required. The general rule is:

• Active Account: All data is retained for as long as the account remains active.
• After Account Closure: Financial and transaction records are retained for a minimum of 5 years (as required by law).
• KYC Documents: Data may be retained for up to 7 years after account closure.
• Cookie Data: 30 days to 1 year, depending on the type of cookie.
• Support Chat Logs: Up to 2 years.

Once the retention period expires, data is automatically and securely deleted or anonymized.

5 Sharing Data with Third Parties

desi46 Your data is never sold. However, certain information may be shared in the limited circumstances outlined below:

• Payment Processors: Financial information is shared with Mobile Banking, Nagad, Rocket, or banking partners as required to process transactions.
• KYC Verification Service: Identity information is shared with our approved KYC partner for identity verification purposes.
• IT Infrastructure: Data is stored in encrypted format with server and cloud service providers.
• Law Enforcement Agencies: Required information will be provided upon receipt of a valid legal directive or court order.
• Fraud Prevention: Limited data may be shared with approved fintech partners to help detect fraudulent activity.

All third-party partners are contractually obligated to comply with desi46's privacy standards and may use the information received only for specified purposes.

6 Cookie Policy

desi46 We use cookies to enhance your browsing experience. Cookies are small text files stored in your browser. The cookies we use include:

• Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional Cookies: To remember your language, theme, and preference settings.
• Analytics Cookies: To collect anonymous usage statistics that help us understand how the platform is being used.
• Marketing Cookies: To show you relevant offers based on your preferences (only with your consent).

You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit certain platform features.

7 Your Rights

desi46 As a user, you have the following rights over your own data:

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

8 Security Measures

desi46 We employ industry-leading technical and organizational security measures to protect your data:

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security applied when logging into your account.
• Firewall & DDoS Protection: Servers and data are protected against external attacks.
• Regular Security Audits: Regular system audits conducted by independent security experts.
• Staff Training: All staff who handle data receive regular privacy training.
• Access Control: Your data is accessible only to authorized personnel.
• Data Backup: Regular backups are maintained in a secure location.

9 Children's Privacy

desi46 Strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• If a minor opens an account, it will be immediately closed and all associated data will be deleted.
• If parents suspect their child is using desi46, they should contact our support team immediately.

10 Privacy Policy Changes

desi46 This Privacy Policy may be updated from time to time. When changes are made:

• You will be notified via email or a platform notice before any significant changes take effect.
• The "Last Updated" date at the top of this page will reflect any changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

Previous versions are no longer valid; only the latest version applies.

11 Contact Us

If you have any questions, complaints, or data-related requests regarding this privacy policy, please get in touch with us:

We aim to provide an initial response within 72 hours of receiving your request. Complex matters may take up to 30 days to resolve fully.